Last Updated: September 02, 2025

At SMBC365, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including communication through RingCentral and other platforms.

Information We Collect

Personal Information

Name, email address, phone number, and other details you provide when contacting us or registering for our services.

Business Information

Practice details, billing records, and related data necessary for providing medical billing services.

Communication Data

Information exchanged via phone calls, SMS, or messages conducted through RingCentral and other communication platforms.

How We Use Your Information

We use your information solely for:

• Providing and managing our medical billing, coding, and credentialing services
• Communicating with you about your account, claims, and services
• Ensuring compliance with applicable healthcare regulations
• Improving our customer support and operational efficiency

Data Sharing & Disclosure

We do not sell, trade, or rent your personal or business information to third parties.

We may share limited information only with trusted service providers (such as RingCentral) strictly for communication and service delivery purposes.

We comply with HIPAA and all applicable privacy laws regarding the protection of healthcare-related information.

Data Security

We implement strong technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information at any time.

You may opt out of receiving non-essential communications.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SMBC365
📧 Email: support@smbc365.com
📞 Phone: (430) 413-4127
🌐 Website: www.smbc365.com